Frequently Asked Questions
Bounce House Rental FAQs
Pricing, delivery, deposits, weather, space and safety — everything you need to know before your event.
Pricing, Delivery & Setup
Does the rental price include delivery, setup, and pickup?
Yes — pricing includes professional setup, tear-down, and pickup. Additional travel fees may apply outside our standard service area. Sales tax is calculated at checkout.
Is there an order minimum for delivery?
Yes, delivery orders have a $160 minimum. Orders under $160 may be picked up from our location with a credit card deposit.
How early do you set up?
Setup generally happens 1–3 hours before your rental start time (up to 4 hours on busy days). We call the Friday before your event to confirm details.
Does my 8-hour rental include setup time?
Yes. Your reservation start time is the latest our team will arrive to begin setup.
Delivery Areas & Parks
Do you deliver to my city?
We deliver to Boardman, Youngstown, Austintown, Canfield, Poland, Struthers, Columbiana and 25+ communities across NE Ohio and Western PA. Farther locations may have a travel fee — call for a quote.
What if my event is at a park?
We love park setups! Most parks don’t have electricity, so you’ll need a generator. Park rentals must end before dusk, and you’ll need to be available within a 2-hour delivery and pickup window. Check with your park about permits.
Deposits, Payments & Cancellations
Do you require a deposit?
Yes — every rental requires a $75 non-refundable deposit, which is applied to your total balance.
What if I need to cancel?
We offer a reschedule or rain check if Weather.com forecasts a 50% or greater chance of rain on your event day. Non-weather cancellations forfeit the deposit, but you can transfer it as a gift certificate to a friend, school, or charity.
What payment methods do you accept?
Cash and all major credit cards. If paying cash, please have exact change — drivers don’t carry change.
Equipment, Space & Safety
Do I need a water hose for water inflatables?
Yes, please have a working garden hose that reaches the setup area. If it isn’t available at setup, we can’t test the unit and a service fee may apply for a return trip.
Does the inflatable stay plugged in?
Yes — a blower keeps the unit inflated the whole time. We bring heavy-duty cords, but your outlet must be within 50 feet of the setup spot. No outlet? Rent a generator from us.
How much space do I need?
Most standard bounce houses need about 15’×15’; larger units need more. Check each product page for exact sizes, and plan a clear, level 4-foot-wide path for delivery.
What surfaces can you set up on?
Grass is best. We can also set up on concrete, asphalt and dirt — but not gravel, rocks, or uneven ground.
Are your inflatables cleaned?
Every unit is professionally cleaned and sanitized after every single rental.
Are you licensed and insured?
Yes. We carry $1 million in liability insurance, and all inflatables are state-inspected and licensed.
Still have questions?
Call (330) 846-4386 or email [email protected]. A copy of our rental contract and safety rules is included with your receipt, and we’re happy to send one before you book.
Ready to make it a party?
Pick your date, see what’s available, and reserve online in minutes — or call and a real person will help.